Date of issue: 14 January 2025
Dates of effect: 10 February 2025
Attention
Other Goods exporters, manufacturers, agents, freight forwarders
Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.
Purpose
This Industry Advice Notice (IAN) is to advise industry that export certification to Cambodia, Canada, Philippines, South Korea, Taiwan, Thailand, United States of America, and Vietnam for Other Goods will transition to the Next Export Documentation (NEXDOC) System on Monday 10 February 2025.
From this date, manual certificate applications (EX188B, EX188M and M418) for Other Goods will no longer be available for products exported to the countries listed above as well as Singapore, which transitioned on Monday 2 September 2024.
Summary of changes and key points
If you are an exporter of Other Goods to the listed countries, please be advised that products requiring NX188B, NX188M, and NX418 (previously EX188B, EX188M, and M418) certificates for these markets will transition to the NEXDOC System on Monday 10 February 2025. These products include the following non-prescribed goods:
- Processed foods, ingredients, and beverages
- Edible vitamins and supplements
- Animal feed and feed additives (non-meat derived)
- Fertilisers
- Shells.
To prepare for the transition to the NEXDOC System, registration is now open to exporters.
Please note that external software providers are not building capability to support the certification of Other Goods at this stage. All Other Goods certificate requests will need to be lodged via the NEXDOC portal.
We will be implementing the Other Goods transition to NEXDOC in phases, with more countries to follow.
If you export Other Goods to a country other than those listed below, you will need to continue your current manual process until that importing country transitions to NEXDOC:
- Cambodia
- Canada
- Philippines
- South Korea
- Taiwan
- Thailand
- United States of America
- Vietnam.
The first market included NX188B and NX188M (formerly EX188B and EX188M) to Singapore.
Register on NEXDOC
If you are an Other Goods exporter, you will need to register via the department’s online service portal. If you are already a registered NEXDOC user, you will need to add the Other Goods commodity to your existing account.
Access the online service portal and register.
NEXDOC Virtual drop-in sessions
Online information sessions are available weekly. These sessions will demonstrate how to register as a NEXDOC user and lodge a request for export, as well as providing the opportunity to ask questions about the NEXDOC System.
More information about the NEXDOC System and the online sessions, can be found on the NEXDOC Transition webpage.
Background
The Australian Government is focused on growing Australian agriculture by reforming its export functions. The Department of Agriculture, Fisheries and Forestry is moving products categorised as ‘Other goods’ products to the NEXDOC System, the Government’s web-based export management system.
NEXDOC includes a range of new and enhanced features which provides Australia’s export industry with a modern, technical platform capable of integrating with other support systems and new technologies. The system provides Australian exporters with improved product traceability, automates many processes that are currently manual, enables better self-service.
Ingrid Massa-Ward
a/g Assistant Secretary
Digital Export Program Branch
Department of Agriculture, Fisheries and Forestry
Date of issue: 23 December 2024
Date of effect: 23 December 2024
Attention:
Registered NEXDOC exporters, manufacturers, agents, freight forwarders and approved export permit issuers.
Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.
Purpose
This Industry Advice Notice is to advise users of the Next Export Documentation (NEXDOC) system that an issue has been identified when using the copy feature on Request for Export (REX) to the European Union (EU).
Summary of changes and key points:
An issue has been identified when exporters copy a REX previously sent to the EU and change the Place of Destination.
The department is working to apply a fix and asks that until notified, exporters do not copy REX to the EU and change Place of Destination.
Exporters can copy a REX at COMP to the EU if they do not change the Place of Destination.
If you have any questions regarding this IAN, please email the NEXDOC Helpdesk at NEXDOC@aff.gov.au
21 November 2024
Attention
All EXDOC registered exporters and EDI users.
Purpose
This notice is to advise all EXDOC users of message delays on Sunday 24 November 2024 expected to be of about 30 minutes duration between 2pm to 4pm (AEDT).
Key points
- EXDOC is undergoing maintenance on Sunday 24 November 2024 between 2pm to 4pm (AEDT).
- The department will block inbound messaging from reaching EXDOC during maintenance. We expect this to last for about 30 minutes but may extend for the full two hours.
- EXDOC will process queued messaging when the block is lifted.
Impacts to industry
There will be delays to the following:
- Submission, lodgment or amendment of Requests for Permit (RFPs)
- Authorisation of RFPs by AQA users
- Generation or clearance of export declarations (EDNs) via Single Electronic Window (SEW)
- Certificate generation
What should I do?
- For urgent consignments, please finalise your documentation prior to 2pm AEDT on Sunday 24 November 2024.
- For non-urgent consignments, continue business as usual but expect some delays.