Quick reference guides
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How do I submit a new lodgement? PDF (PDF 665 KB)
How do I submit a new lodgement? PDF (DOCX 676 KB)
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How do I pay for my lodgement? (PDF 197 KB)
How do I pay for my lodgement? (DOCX 96 KB)
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How do I add additional documents to my lodgement? (PDF 424 KB)
How do I add additional documents to my lodgement? (DOCX 428 KB)
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How do I request a direction to be reissued? (PDF 384 KB)
How do I request a direction to be reissued? (DOCX 254 MB)
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How do I request a reassessment? (PDF 516 KB)
How do I request a reassessment? (DOCX 543 KB)
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How do I check my lodgement status? (PDF 270 KB)
How do I check my lodgement status? (DOCX 188 KB)
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How do I check the payment status of my lodgement? (PDF 1.1 MB)
How do I check the payment status of my lodgement? (DOCX 350 KB)
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Video tutorials
[53 KB]Additional support
If you require further assistance using COLS, please contact us on 1800 900 090 or +61 3 8318 6700 (from outside Australia) or email Info@aff.gov.au.