17 December 2024
Species: All
Countries: All
Attention
- All stakeholders
Purpose
To advise the department’s arrangements for the Live Animal Exports general enquiries phone line over the Christmas period (25 December 2024 – 1 January 2025 inclusive).
Key points
- Our Canberra offices and some regional offices will be closed for the holiday period from COB Tuesday, 24 December 2024, reopening on Thursday morning, 2 January 2025.
- The Live Animal Exports general enquiries phone line (02 6272 4581) will not operate during this period.
- Exporters with urgent enquiries relating to a consignment departing during this period should contact the Regional Veterinary Officers in the first instance:
- (on call vet) 1800 070 425.
- All other enquiries including requests for a call back should be emailed to livestockexp@aff.gov.au.
- This mailbox will be monitored on 27, 30 and 31 December, which is outside of weekends and Public Holidays.
- The department’s general inquiry line (1800 900 090) will also not operate over the following dates.
- Wednesday 25 December 2024
- Thursday 26 December 2024
- Saturday 28 December 2024
- Sunday 29 December 2024
- Wednesday 1 January 2025
Jacqueline Pate
Director (a/g)
Live Animal Export Branch
Department of Agriculture, Fisheries and Forestry
Kelly Purton
Contact Officer
Ph: 0432 776 682
Email livestockexp@aff.gov.au