During the Christmas and New Year period of 2011/12, DAFF Biosecurity offices will be either closed or manned with reduced staff and hours. Confirmed bookings for inspections over the Christmas/ New Year period will be serviced in accordance with arrangements made with the relevant DAFF Biosecurity office and overtime charges will be applied for inspections out of normal business hours. The DAFF Biosecurity office in Canberra will be closed during the Christmas / New Year period.
The following business hours and contact arrangements have been put in place by the DAFF Biosecurity regional offices:
Friday, 23 December 2011 |
Normal office hours |
All DAFF - Biosecurity offices open |
Monday, 26 December 2011 |
Public holiday in lieu of Christmas day |
All DAFF - Biosecurity offices closed |
Tuesday, 27 December 2011 |
Public holiday in lieu of Boxing day |
All DAFF - Biosecurity offices closed |
Wednesday, 28 December 2011 |
APS Gazetted Public Holiday |
Regional office arrangements |
Thursday, 29 December 2011 |
APS CA day |
Regional office arrangements |
Friday, 30 December 2011 |
APS CA day |
Regional office arrangements |
Monday, 2 January 2012 |
Public holiday in lieu of New Year day |
All DAFF - Biosecurity offices closed |
Tuesday, 3 January 2012 |
Normal office hours |
All DAFF - Biosecurity offices open |
Overtime inspections can be arranged by contacting your DAFF – Biosecurity office prior to Friday 23 Dec 2011.
Urgent after hours contacts during the Christmas and New Year period of 2011/12 are:
Canberra:
Horticulture Exports Program: 0400 453 936
Grain & Seed Exports Program: 0434 664 530
Plant Exports Operations electronic export certification (EXDOC): Regional AQIS office contact
Central East region (New South Wales, excluding the Riverina): 0407 259 604
South East region (Victoria, SA Riverland & NSW Riverina): 0407 914 561
North East region:
South Queensland – 0418 727 738
Gladstone & Bundaberg – 07 4972 0461
Townsville – 0407 571 347
Mackay – 0427 861 911
South West region (Western Australia): 0408 248 377
South West Region (South Australia, excluding the Riverland): 0409 280 521
Tasmania: 0418 125 634
Kylie Calhoun
A/g Assistant Secretary
Plant Export Operations