14 February 2025
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.
Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).
Approved arrangement operators attempting to access online reports of entries referred to the department for biosecurity assessment, or management under a class 19 Approved Arrangement, via the Biosecurity Cargo Status Tracker (BCST).
All clients required to use the Biosecurity Import Conditions System (BICON) during this planned maintenance period.
All clients required to use the Export / Next Export Documentation (EXDOC/NEXDOC) systems during this planned maintenance period.
Approved arrangements operators who will be required to view electronic government certificates (eCertificates) and relevant attachments online via external verification for eCertificates (EVE) as part of document assessment for imported goods.
All clients required to use the eCertificate exports portal who will be required to view or download export certification during this planned maintenance period.
Information
Update: Additional systems (AAMP, Biosecurity Portal, BCST) will also be impacted as part of this scheduled infrastructure maintenance.
To support scheduled infrastructure maintenance, there will be a scheduled outage to the following systems from 23:59 Saturday 15 February to 05:00 Sunday 16 February 2025 (AEDT):
- AAMP
- BICON
- Biosecurity Portal
- BCST
- eCertificate Import
- eCertificate Export
- EVE
- EXDOC / NEXDOC
Action
Users of the above-listed systems are advised to await the completion of this planned maintenance period before attempting to access these services.
The department apologises for any inconvenience caused.