06 February 2025
Who does this notice affect?
Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).
All clients required to use the Biosecurity Import Conditions System (BICON) during this planned maintenance period.
All clients required to use the Export / Next Export Documentation (EXDOC/NEXDOC) systems during this planned maintenance period.
All clients who will be required to make an online payment during this planned maintenance period.
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.
All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.
Information
Due to scheduled infrastructure and network maintenance, the following systems and services may experience intermittent outages from 23:00 Saturday 08 February to 05:00 Sunday 09 February 2025 (AEDT):
- AAMP
- BICON
- Cargo Online Lodgement System (COLS)
- EXDOC/NEXDOC
- Online Payment Service (OPS)
- Post Entry Biosecurity System (PEBS)
Action
Users of the above-listed systems are advised to await the completion of this planned maintenance period before attempting to access these services.
The department apologises for any inconvenience caused.