03 May 2024
Who does this notice affect?
All clients attempting to contact the Department of Agriculture, Fisheries and Forestry (department) via email or anticipating email notifications or the outcomes of biosecurity assessment from the department.
Information
Due to scheduled infrastructure maintenance, email services will be unavailable between 22:00 Monday 06 May to 03:00 Tuesday 07 May 2024 (AEST). Clients anticipating email responses or biosecurity assessment outcomes from the following systems should expect delays:
- Agriculture Import Management System (AIMS)
- Biosecurity Import Conditions (BICON) system
- Biosecurity Portal
- Cargo Online Lodgement System (COLS)
- Import Management System (IMS)
- Maritime and Aircraft Reporting System (MARS)
- Post Entry Biosecurity System (PEBS)
Action
Clients are advised to await the completion of this maintenance period to receive emails from the department and department systems. Emails sent to the department during this time will be queued and received by the department at the end of the maintenance period.