22 February 2024
Who does this notice affect?
All importers of plants, cats and/or dogs who are required to use the Post Entry Biosecurity System.
Information
Start time:
As of: 08:10 Thursday 22 February 2024 (AEDT).
Detail:
The Post Entry Biosecurity System (PEBS) is currently experiencing an unplanned service disruption.
Clients are currently not receiving their tax invoices after paying for Post Entry Quarantine (PEQ) bookings.
Action
We would advise clients to not use the Online Payment Portal till the service disruption has been resolved.
The department will advise once the issue is resolved and apologises for any inconvenience caused.