14 November 2024
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal using the ‘Sign in with your Digital ID’ (myID) pathway.
Approved arrangement operators attempting to access online reports of entries referred to the department for biosecurity assessment, or management under a class 19 Approved Arrangement, via the Biosecurity Cargo Status Tracker (BCST).
Approved arrangements operators who will be required to view electronic government certificates (eCertificates) and relevant attachments online via external verification for eCertificates (EVE) as part of document assessment for imported goods.
All users of the departments Next Export Documentation (NEXDOC) System ‘Continue with Digital Identity’ pathway.
Information
Due to scheduled infrastructure maintenance at the Australian Taxation Office, there will be a scheduled outage to the following Department of Agriculture, Fisheries and Forestry systems from 23:30 Tuesday 19 November to 07:00 Wednesday 20 November 2024 (AEDT):
- Biosecurity Portal – ‘Sign in with your Digital ID’ (myID) pathway*
- BCST
- EVE
- NEXDOC – ‘Continue with Digital Identity’ pathway**
*The Biosecurity Portal – ‘Sign in with your email address to access’ (‘Other User’) pathway is not affected during the outage and will be able to be accessed as normal.
**The NEXDOC – ‘Online Services – Login’ pathway is not affected during the outage and will be able to be accessed as normal.
Action
Clients are advised to await the completion of this maintenance period before attempting to access the above affected