21 October 2024
Who does this notice affect?
All clients required to use Department of Agriculture, Fisheries and Forestry web-based applications during this planned maintenance period.
All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.
Information
Due to scheduled infrastructure maintenance, users of the following systems may experience a brief outage (less than 10 seconds) between 23:00 to 23:30 Thursday 24 October 2024 (AEDT):
- Biosecurity Import Conditions System (BICON)
- Cargo Online Lodgement System (COLS)
- Maritime and Aircraft Reporting System (MARS)
- Post Entry Biosecurity System (PEBS)
- Seasonal Pest (SeaPest)
BICON will still be available during this time, however users will not be able to complete the following operations:
- Create new import permit applications
- Access help files and other documents
- Account management such as password resets, creating new accounts or joining existing accounts
The following functions will continue to be available:
- Search and review of biosecurity import conditions
- Submission of previously drafted import permit applications
Users will not receive BICON system emails. Emails will queue and be sent at the conclusion of the maintenance period.
Action
Users are advised to avoid applying for import permits during this planned maintenance period.