09 September 2024
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.
All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.
All clients who will be required to make an online payment during this planned maintenance period.
All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.
Information
Due to scheduled infrastructure maintenance, the following systems will be unavailable between 23:00 Thursday 12 September to 01:00 Friday 13 September 2024 (AEST):
- Cargo Online Lodgement System (COLS)
- Cargo Online Lodgement System – Business to Government (COLSB2G)
- Online Payment Service (OPS)
- Post Entry Biosecurity System (PEBS)
The following system will be available during the outage window, but users may experience intermittent slowness:
- Maritime and Aircraft Reporting System (MARS)
Action
Clients are advised to await the completion of this maintenance period before attempting to access these services.