5 August 2024
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal using the ‘Sign in with your digital ID’ (myID) pathway.
Information
Between 09:10 and 10:45 Monday 5 August 2024 (AEST) the department’s Biosecurity Portal ‘Sign in with your your digital ID’ (myID) pathway was experiencing an unplanned outage. As a result, users of the Biosecurity Portal ‘Sign in with your your digital ID’ (myID) pathway were unable to login or make inspection requests.
Restored time:
As of: 10:45 Monday 05 August 2024 (AEST).
Detail:
The unplanned outage to myID has been resolved. Clients can now access the Biosecurity Portal via the ‘Sign in with your your digital ID’ (myID) pathway as normal.
Action
No action required. The department apologises for any inconvenience caused.