23 May 2024
Who does this notice affect?
All users of the department’s Biosecurity Import Conditions (BICON) system expecting emails from the department via the BICON system.
Information
Between 08:45 and 16:20 on Wednesday 22 May 2024 (AEST), there was an unplanned service disruption, resulting in users not receiving emails from the department via the BICON system.
This issue has now been resolved and users are receiving emails from the department via the BICON system as normal.
Emails that were queued in BICON as a result of the service disruption have since been sent to affected users.
The department apologises for any inconvenience caused.