2 March 2023
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.
Information
The unplanned service disruption to the Biosecurity Portal has been resolved. Clients using the ‘other user’ channel are now receiving verification codes and password reset emails as normal.
Action
No action required. The department apologises for any inconvenience caused.