27 February 2023
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.
Information
The unplanned outage to the Biosecurity Portal has now been resolved. Digital Identity / myGovID clients can access the portal as normal.
Action
If you have already submitted an email request, do not submit a portal request as well.
The department apologises for any inconvenience caused.