23 October 2023
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.
Information
Start time:
As of: 13:15 Monday 23 October 2023 (AEDT).
Detail:
MyGov Digital Identity is currently experiencing an unplanned service disruption. As a result, Digital Identity/myGovID clients may be unable to authenticate when accessing the Biosecurity Portal.
Action
This issue is being investigated by the ATO as a high priority and the department will advise once resolved.