19 September 2023
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.
All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.
All clients who will be required to make an online payment during this planned maintenance period.
All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.
Information
Due to infrastructure maintenance, users of the following systems may experience several intermittent outages from 21:00 Wednesday 20 September to 05:30 Thursday 21 September 2023 (AEST):
- Cargo Online Lodgement System (COLS)
- Maritime and Aircraft Reporting System (MARS)
- Online Payment Service (OPS)
- Post Entry Biosecurity System (PEBS)
Users may be unable to lodge treatment certificates through the BMSB Declaration and Treatment Certificate Portal during this time.
Action
Clients are advised to await the completion of this maintenance period before attempting to access these services.