5 May 2023
Who does this notice affect?
All importers and customs brokers who are required to lodge inspection requests to the department using the Biosecurity Portal.
Information
Start time:
As of: 14:55 Friday 05 May 2023 (AEST).
Detail:
MyGovID Digital Identity is currently experiencing an unplanned service disruption. As a result, some clients may be unable to lodge new inspection booking requests through the Biosecurity Portal.
Action
No action required, this issue is being investigated as a high priority and the department will advise once resolved. The department apologises for any inconvenience caused.