1 May 2023
Who does this notice affect?
All importers and customs brokers who are required to lodge inspection requests to the department using the Biosecurity Portal.
Information
*Update* To resolve the current issue, the Biosecurity Portal will be unavailable from 13:00 to 13:45 Monday 01 May 2023 (AEST).
Start time:
As of: 09:30 Monday 01 May 2023 (AEST).
Detail:
The Biosecurity Portal is currently experiencing an unplanned service disruption. As a result, clients may be unable to lodge new inspection booking requests.
Action
No action required, this issue is being investigated as a high priority and the department will advise once resolved. The department apologises for any inconvenience caused.