Who does this notice affect?
All clients required to lodge a request for inspection using the Biosecurity Portal.
Information
The department is currently experiencing an unplanned service disruption to the Biosecurity Portal.
Action
The department is investigating the issue as a high priority and apologises for any inconvenience caused. The department will advise once this issue has been resolved.
Clients that are required to lodge requests for urgent import and export inspections are advised to email their Request for Inspection (RFI) form found at Request for inspection form.
Please submit your email with attached RFI form based on inspection location to:
- Australian Capital Territory (Canberra) ImportsRFIACT@agriculture.gov.au
- New South Wales ImportsRFINSW@agriculture.gov.au
- Northern Territory ImportsRFI@agriculture.gov.au
- South Australia ImportsRFI@agriculture.gov.au
- Queensland ImportsRFI@agriculture.gov.au
- Victoria VICImportBookings@aff.gov.au
- Western Australia ImportsRFIWA@agriculture.gov.au
For Export inspections, please submit your email with attached RFI form to ExportsRFI@aff.gov.au