20 December 2022
Who does this notice affect?
All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.
All shipping agents or operators of maritime conveyances who are required to report pre-arrival information.
All importers of plants, cats and/or dogs who are required to use the Post Entry Biosecurity System.
Information
The department’s network is currently experiencing an unplanned service disruption. As a result, clients may be unable to access a range of departmental applications, including:
- Cargo Online Lodgement System (COLS)
- Maritime and Aircraft Reporting System (MARS)
- Post Entry Biosecurity System (PEBS)
Action
The department is investigating the issue as a high priority and apologises for any inconvenience caused. The department will advise once this issue has been resolved.