29 November 2022
Who does this notice affect?
All users of the below systems:
- Agriculture Import Management System (AIMS)
- Import Management System (IMS)
- Integrated Cargo System (ICS)
- Cargo Online Lodgement System (COLS)
Information
The department’s messaging service is currently experiencing an unplanned service disruption. As a result, ICS is unable to communicate with DAFF systems.
This is impacting all entries referred from ICS to the Department of Agriculture, Fisheries and Forestry from 14:55 Tuesday 29 November 2022 (AEDT).
Brokers attempting to lodge through COLS may receive errors when entering their entry details.
Action
No action required; this issue is being investigated as a priority. The department apologises for any inconvenience caused.