11 November 2022
Who does this notice affect?
CAPEC clients (DHL, FedEx and UPS) and clients who utilise the department’s SAC-Paperless and Import Management System/s.
Information
Due to urgent infrastructure maintenance, processing of incoming Self-Assessed Clearance (SAC) entries will be delayed from 10:00 to 21:00 Saturday 12 November 2022 (AEDT).
All incoming messages and documentation will be queued and sent at the conclusion of the outage.
Action
Clients anticipating assessment outcomes for SAC entries should expect delays during this planned maintenance period. The department apologises for any inconvenience caused.