7 November 2022
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this planned outage.
Information
Due to scheduled maintenance, the Biosecurity Portal will be unavailable for clients registered through MyGov Digital Identity from 23:30 Tuesday 08 November to 07:00 Wednesday 09 November 2022 (AEDT).
Action
For the duration of the outage period only, impacted clients are advised to send new inspection requests via email to one of the following email addresses:
Export inspections
Import inspections
- Australian Capital Territory sites: ImportsRFIACT@agriculture.gov.au
- New South Wales sites: ImportsRFINSW@agriculture.gov.au
- Queensland, South Australian and Northern Territory sites: ImportsRFI@agriculture.gov.au
- Victorian sites: ImportsRFIVIC@agriculture.gov.au
- Western Australian sites: ImportsRFIWA@agriculture.gov.au
For further information and a copy of the Request for Inspection (RFI) form, please refer to the department’s website.