5 October 2022
Who does this notice affect?
All importers and customs brokers who are required to lodge inspection requests to the department during this unplanned service disruption.
Information
The Biosecurity Portal is currently experiencing an unplanned service disruption. As a result, clients registered through MyGov Digital Identity are unable to access the portal.
Action
The department is investigating the issue as a high priority and will advise once resolved.
The department apologises for any inconvenience caused.