22 July 2022
Who does this notice affect?
All importers and customs brokers who lodge manual entry consignments in the Agriculture Import Management System (AIMS) for assessment and/or inspection by a biosecurity officer.
What has changed?
The department has introduced an online payment facility to cater for clients where upfront payments are required to provide a service or to finalise an entry. Previously, these payments were manually processed by the Accounts Receivable & Debt Management (AR&DM) Team over the phone or via email.
What does this mean for you?
Upfront payments of certain active AIMS entries can be made on the department’s secured online payment service by using a valid credit card (VISA/Master/AMEX credit cards only). Please note that certain entries, once they are finalised in AIMS, cannot be paid using the AIMS reference number. For these entries, the tax invoice reference number (1000XXXXXX) will be required which is located on the AIMS invoice statement/s. Please refer to the How to pay section on the department's website.
Further information
For any further information please contact the AR&DM team on 1800 647 531 or email ARhelpdesk@aff.gov.au