23 April 2021
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.
Any clients attempting to make payments or check the status of invoices through the Online Payment Service.
All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System.
Information
An unplanned outage to the department’s online payment service is preventing clients from making payments through the following systems:
- Cargo Online Lodgement System (COLS)
- Online Payment Service (OPS)
- Post Entry Biosecurity System (PEBS)
Action
The department is investigating the issue as a high priority and apologises for any inconvenience caused.