15 June 2020
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this maintenance period.
All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.
Information
Due to planned system maintenance, the Cargo Online Lodgement System (COLS) will be unavailable from 07:00 to 09:00 Sunday 21 June 2020 (AEST).
The BICON system will be unable to send system-generated emails from 20:00 Friday 19 June to 15:00 Sunday 21 June (AEST). During this time, users will be unable to complete the following:
- Register for a single user account
- Upgrade, join or manage a multiple-user account
- Reset password
BICON users may also encounter error messages when attempting to create new permit applications during this planned maintenance period.
Action
Clients are advised to await the completion of this maintenance period before attempting to access these services.
Further information
If you have any concerns or questions please contact us at Information.