15 December 2020
Who does this notice affect?
All shipping agents or operators of maritime conveyances who are required to report pre-arrival information.
All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.
All importers of plants, cats and/or dogs who are required to use the Post Entry Biosecurity System.
Information
An unplanned outage is preventing some clients from accessing the Cargo Online Lodgement System (COLS), Maritime Arrivals Reporting System (MARS) and Post Entry Biosecurity System (PEBS). Other clients are experiencing slow webpage loading times.
Action
The department is investigating the issue as a high priority and apologises for any inconvenience caused.