25 September 2020
Who does this notice affect?
All users making payments to the department via the below systems:
- Cargo Online Lodgement System (COLS)
- Maritime Arrival Reporting System (MARS)
- Post Entry Biosecurity System (PEBS)
Information
An issue is preventing invoices/receipts from being issued after users make payments through the following applications:
- Cargo Online Lodgement System (COLS)
- Maritime Arrival Reporting System (MARS)
- Post Entry Biosecurity System (PEBS)
The department is investigating the issue as a priority and apologises for any inconvenience caused.
Action
No action required. Payments are still processing correctly, and any unsent invoices/receipts will be sent once the issue is resolved.
Further information
If you have any concerns or questions please contact us at Information.