19 March 2019
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.
Information
Due to an unscheduled service disruption of the Agriculture Import Management System (AIMS) delays to messaging were occurring from ICS between 11:06 to 17:10 Tuesday 19 March 2019 (AEDT). The following systems were impacted.
- Agriculture Import Management System (AIMS)
- Cargo Online Lodgement System (COLS)
- Self-Assessed Clearance (SAC)
- S-Cargo
This disruption delayed information of Full Import Declarations (FIDs), Self-Assessed Clearance’s (SACs) and Cargo Report Self-Assessed Clearance from the Integrated Cargo System (ICS). COLS users were unable to submit lodgements for entries submitted into ICS during this time.
Action
The issue has been resolved. A backlog of ICS entries (FIDs, SAC’s and Cargo Report SACs) is currently being processed by the department’s systems. Note: It may take up to two hours for the processing to complete.
COLS users will be able to lodge documentation after this time.
Further information
If you have any concerns or questions please contact us at Information.