18 July 2024
Purpose
This Industry Advice Notice (IAN) is to notify all Export Documentation (EXDOC) system users, exporters and authorised officers of an expected system outage.
Summary of changes and key points
- The Department of Home Affairs has notified of planned maintenance to the Integrated Cargo (ICS) System, which will impact EXDOC.
- Due to system updates, EXDOC will be unavailable during the following period:
- 11.00pm Saturday 20 July 2024 to 4.00am (AEST) Sunday 21 July.
- During the system outage window users will:
- be unable to initiate or submit an RFP in EXDOC.
- experience delay in processing EDI messaging.
- be unable to extract an RFP from EXDOC into PEMS.
Exporter responsibilities
Familiarise yourself with the timing of the expected system outage and impact.
Authorised officer responsibilities
Familiarise yourself with the timing of the expected system outage and impact.
Inspection results will need to be recorded prior to or after the outage.
Contact information
If you have any questions regarding this IAN, please email the PEMS Help desk.
Russell Cant
Acting Assistant Secretary
Plant Export Operations Branch