12 July 2024
Purpose
This Industry Advice Notice (IAN) is to notify all Export Documentation system (EXDOC) and Plant Export Management System (PEMS) users, including plant export clients, exporters and authorised officers of expected system updates and associated outages.
Summary of changes and key points
Due to system updates and maintenance outages, EXDOC and PEMS will be unavailable during the following period:
- Sunday 14 July 2024 – 8.00pm – 12.00am (AEST)
During the system outage window users will:
- be unable to initiate or submit an RFP in EXDOC.
- experience delay in processing EDI messaging.
- be unable to extract an RFP from EXDOC into PEMS.
Exporter responsibilities
Familiarise yourself with the timing of the expected system outages and impacts.
Authorised officer responsibilities
Familiarise yourself with the timing of the expected system outages and impacts.
Inspection results will need to be recorded prior to or after the outage.
Contact information
If you have any questions regarding this IAN, please email EXDOC Plant Programs or the PEMS Help desk.
Russell Cant
Acting Assistant Secretary
Plant Export Operations Branch