15 February 2024
Purpose
This Industry Advice Notice (IAN) is to notify all Plant Exports Management System (PEMS), Export Documents (EXDOC) and Quota Management System (QMS) users, including plant export clients and exporters, of expected system maintenance and associated outages.
Summary of changes and key points
Systems will be unavailable for the following periods:
Plant Export Management System (PEMS)
- 11:00pm AEDT Friday 16 February 2024 – 04:00am AEDT Saturday 17 February 2024
- 11:00pm AEDT Saturday 17 February 2024 – 01:00am AEDT Sunday 18 February 2024
- 08:00pm – 11:59pm AEDT Sunday 25 February 2024
EXDOC
- 08:00pm – 11:59pm AEDT Sunday 25 February 2024
Quota Management System (QMS)
- 11:30pm AEDT Friday 16 February 2024 – 02:30am AEDT Saturday 17 February 2024
- 08:00pm – 11:59pm AEDT Sunday 25 February 2024
NOTE: During the system outage window, users will be unable to initiate or submit an inspection record in PEMS.
Exporter responsibilities
Familiarise yourself with the timing of the expected system outage and impact.
Authorised officer responsibilities
Familiarise yourself with the timing of the expected system outage and impact.
Inspection results will need to be recorded prior to or after the outage.
Contact information
If you have any questions regarding this IAN, please email the PEMS help desk or EXDOC help desk.
Rossana Carr
Acting Assistant Secretary
Plant Export Operations Branch