24 January 2024
Purpose
This Industry Advice Notice (IAN) is to notify all Plant Exports Management System (PEMS), Export Documents (EXDOC) and Quota Management System (QMS) users, including plant export clients and exporters, of expected system maintenance and associated outages.
Summary of changes and key points
Systems will be unavailable for the following periods:
Plant Export Management System (PEMS)
- 12:00 am – 04:00 am (AEDT) Saturday 27 January 2024
- 08:00 pm – 11:50 pm (AEDT) Sunday 28 January 2024.
EXDOC
- 12:00 am – 04:00 am (AEDT) Saturday 27 January 2024
- 11:00 pm Saturday 27 January – 03:25 am (AEDT) Sunday 28 January 2024
- 08:00pm – 11:50 pm (AEDT) Sunday 28 January 2024.
Quota Management System (QMS)
- 12:00 am – 04:00 am (AEDT) Saturday 27 January 2024
- 08:00 pm – 11:50 pm (AEDT) Sunday 28 January 2024.
Note: During the system outage windows, users will be unable to initiate or submit an inspection record in PEMS.
Exporter responsibilities
Familiarise yourself with the timing of the expected system outages and the impact.
Authorised officer responsibilities
Familiarise yourself with the timing of the expected system outages and the impact.
Inspection results will need to be recorded prior to or after the outages.
Contact information
If you have any questions regarding this IAN, please email the PEMS Help desk or EXDOC Helpdesk.
Gaylene Podhajski
Acting Assistant Secretary
Plant Export Operations Branch