28 February 2023
Purpose
This Industry Advice Notice (IAN) is to notify exporters of honey and apiculture products of a planned outage for the Department of Agriculture, Fisheries and Forestry’s (the department) export certification service using the Next Export Documentation (NEXDOC) system from 8.00pm to 11.00pm AEDT on Friday 3 March 2023.
Summary of changes and key points
- The department has a planned a NEXDOC certificate maintenance upgrade on Friday 3 March 2023.
- NEXDOC system users will able to access the NEXDOC system during this time to lodge, process and amend their request for export (REX), however they will not be able to print their exporter certification.
- To ensure there is no disruption to your consignments please do not complete your REX from 8.00pm to 11.00pm AEDT on 3 March 2023.
- NEXDOC is the system through which exporters can apply for certification to export honey and apiculture products to certain markets.
Contact information
For assistance with registering or using NEXDOC please email NEXDOC Helpdesk at NEXDOC@aff.gov.au.
Caroline Martin
Assistant Secretary
Digital Trade Initiative Division
Department of Agriculture, Fisheries and Forestry