Date of issue: 08 February 2023
Date of effect: Immediate
Attention
- Industry bodies, Seafood Export Consultative Committee
- Registered export manufacturing establishments
- Registered exporters and EDI users
- Department of Agriculture, Fisheries and Forestry - Central and Regional office
Purpose
To notify seafood stakeholders of detained consignments in China due to eCert issues.
Summary of Key Points
There has been a number of detained consignments across multiple ports in China due to system issues affecting the exchange of electronic certification (eCert).
As a result of these issues, there has been a delay in the clearance of affected consignments, however, the department has been able to achieve release through facilitation and discussions with China.
If you experience port of entry issues with consignments into China as a result of issues with electronic certification, please contact exdoc.helpdesk@aff.gov.au or nexdoc@aff.gov.au with details including:
- Certificate number/Copy of health certificate
- Importer contact details
- Port where consignment is detained
- Any official correspondence received from China customs
These details will assist the department in facilitating consignment release.
The information provided in this advice is current at the time of writing and is intended for use as guidance only and should not be taken as definitive or exhaustive. The Commonwealth endeavours to keep information current and accurate, however, it may be subject to change without notice. Exporters are encouraged to verify these details with their importers prior to undertaking production/exports. The Commonwealth will not accept liability for any loss resulting from reliance on information contained in this notice.
Further information
Contact dairyeggsfish@aff.gov.au if you have any queries.