Date of issue: 31 October 2018
Who does this notice affect?
All exporters and agents who engage with the Department of Agriculture and Water Resources (the department) for electronic and manual assessments of export documentation.
Background
The department is undertaking initiatives to improve client service. To improve information available to export clients, a new request export documents webpage has been created on the department’s website to provide information on requesting export documents.
What is included on the webpage?
- how to lodge an application for export documents
- how to contact the department for queries relating to the issuance and processing of export documentation.
- how to receive export documentation, including by mail, pick up in office and remote print arrangements.
Contact information
If you have any questions regarding this Industry Advice Notice please email Food Exports or phone 1800 900 090.
Jagtej Singh
Assistant Secretary
Assessment Client and Quarantine