Date of issue: 17 April 2023
Date of effect: 22 April 2023
Attention:
Registered dairy exporters, manufacturers, agents, freight forwarders, approved export permit issuers and EDI users.
Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.
Purpose
To notify Next Export Documentation (NEXDOC) system users of a planned outage to the Department of Home Affairs Single Entry Window (SEW) system.
Key points
The department has been notified by the Department of Home Affairs of a planned maintenance upgrade, causing an outage overnight on 22 - 23 April 2023.
The SEW messaging (the obtaining and clearance of EDNs via NEXDOC) will be impacted by this outage. To ensure there is no disruption to your consignments please do not lodge request for exports (REXs) using SEW functionality from 11.00pm 22 April to 4.00am 23 April.
If you have any questions, please contact nexdoc@aff.gov.au.
The information provided in this advice is current at the time of writing and is intended for use as guidance only and should not be taken as definitive or exhaustive. The Commonwealth endeavours to keep information current and accurate, however, it may be subject to change without notice. Exporters are encouraged to verify these details with their importers prior to undertaking production/exports. The Commonwealth will not accept liability for any loss resulting from reliance on information contained in this notice.