Date of issue: 7 February 2025
Date of effect: 15 February 2025
Attention:
Registered dairy exporters, manufacturers, agents, freight forwarders and automated export permit issuers.
Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.
Purpose
This Industry Advice Notice (IAN) is to advise Next Export Documentation (NEXDOC) users of a system outage.
The outage is for a major upgrade to part of the department’s infrastructure. We recommend exporters have their NEXDOC documentation complete by 15 February 2025.
While NEXDOC will be available again from 5.00am (AEDT) on Sunday 16 February 2025, there may be residual impacts to be resolved on that day.
If export documentation is needed by 16 February 2025, please prepare and complete this in advance.
Summary of changes and key points:
To notify users that NEXDOC will be unavailable due to planned department system maintenance.
To ensure there is no disruption to your consignments, please do not lodge request for exports (REXs) during the following time:
- Saturday 15 February 2025 – 11.59pm - Sunday 16 February 2025 – 05.00am (AEDT)
If you have any questions regarding this IAN please email the NEXDOC Helpdesk at NEXDOC@aff.gov.au.
Ingrid Massa-Ward
A/g Assistant Secretary
Digital Export Program Branch
Department of Agriculture, Fisheries and Forestry