Date of issue: 12 November 2024
Dates of effect: 17 and 23 November 2024
Attention
Registered dairy exporters, manufacturers, agents, freight forwarders and approved export permit issuers.
Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.
Purpose
This Industry Advice Notice (IAN) is to advise Next Export Documentation (NEXDOC) users of planned outages.
Summary of changes and key points
To notify users that NEXDOC will be unavailable due to planned maintenance.
To ensure there is no disruption to your consignments, please do not lodge request for exports (REXs) during the following times:
- Sunday 17 November 2024 – 9.00pm – 11.00pm (AEDT)
- Saturday 23 November 2024 – 11.30pm – Sunday 24 November 2024 - 1.30am (AEDT)
If you have any questions regarding this IAN please email the NEXDOC Helpdesk at NEXDOC@aff.gov.au
Caroline Martin
Assistant Secretary
Digital Export Program Branch Department of Agriculture, Fisheries and Forestry
The information provided in this advice is current at the time of writing and is intended for use as guidance only and should not be taken as definitive or exhaustive. The Commonwealth endeavours to keep information current and accurate, however, it may be subject to change without notice. Exporters are encouraged to verify these details with their importers prior to undertaking production/exports. The Commonwealth will not accept liability for any loss resulting from reliance on information contained in this notice.