Date of issue: 25 September 2024
Dates of effect: 25 September 2024
Attention:
Registered dairy manufacturers, agents, freight forwarders and approved export permit issuers.
Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.
Purpose
This Industry Advice Notice (IAN) is to advise Next Export Documentation (NEXDOC) users of a planned outage.
Key points
- There will be a planned NEXDOC web services outage between 8:30pm Friday 27 September 2024 and 12:01am Monday 30 September 2024.
- During this time Requests for Export (REX) for dairy and eggs commodity will not be able to be lodged, amended, or replaced via third party software/web services
- Please ensure that you complete all dairy and eggs REXs submitted via third party software/web services by 8:30pm Friday 27 September 2024. Alternatively, you can lodge, amend or replace dairy and egg REXs submitted via third party software/web services after 12:01am Monday 30 September 2024.
- If there is an urgent need to obtain export documentation during outage period, a REX can also be lodged via the NEXDOC portal.
- Guidance on how to submit applications for export documentation through the portal can be found on the website
- If you have any questions regarding this IAN please email EnhancedTraceabilityProject@aff.gov.au
Caroline Martin
Assistant Secretary
Digital Clearance Service
Department of Agriculture, Fisheries and Forestry
The information provided in this advice is current at the time of writing and is intended for use as guidance only and should not be taken as definitive or exhaustive. The Commonwealth endeavours to keep information current and accurate, however, it may be subject to change without notice. Exporters are encouraged to verify these details with their importers prior to undertaking production/exports. The Commonwealth will not accept liability for any loss resulting from reliance on information contained in this notice.