Date of issue: 27 April 2021
Date of effect: 17 May 2021
Attention:
- Registered dairy exporters, manufacturers, agents, freight forwarders, approved export permit issuers and EDI users.
- Department of Agriculture, Water and the Environment - Central and Regional offices.
Purpose
To notify stakeholders that the Next Export Documentation (NEXDOC) system will replace the Export Documentation (EXDOC) system for dairy from Monday 17 May 2021. This will also require registering for NEXDOC.
Key points
The department is rolling out the NEXDOC system which is a new web-based export system with enhanced features and improved user experience. This system will replace the current EXDOC system in a staged approach with dairy being the first commodity to transition to NEXDOC on 17 May 2021.
NEXDOC will bring changes to terminology, certification and new functionality that will further support industry.
Registration reminder:
If you are using a third-party software, please ensure you discuss the transition from EXDOC to NEXDOC with your software provider.
The NEXDOC online services portal will go live on Monday 31 May 2021 and industry will be able to:
- lodge a request for export (REX) (previously known as a request for permit (RFP))
- add supporting documentation
- amend their REX
- preview a certificate prior to printing
- request replacement certificates
- dairy certificates will be printed on plain (white A4) paper and security paper will no longer be required (from NEXDOC only)
- generate export certification with a unique QR code as well as the certificate number to improve tracking and security
- liaise with the department directly through the portal
- use the enhanced search filter function including departure date and destination country
- transfer your Exporter Declaration Numbers (EDN) without assistance from the department.
Please note, if you are using the NEXDOC portal, you will need to use Google Chrome or Edge browsers. Internet Explorer will not support the NEXDOC system.
You will need to register to use NEXDOC for dairy as a client group (formally known as an EDI user) and if required, export user. Please ensure that you complete your registration through either the online services portal or via the application form which can be found on the transitioning commodities to NEXDOC page. For more information on how to register you can visit the NEXDOC help page.
Automated export permit issuers
If you are an existing authorised AQA user in EXDOC, when you register as a client group or exporter in NEXDOC, you will be also given the permission as an automated export permit issuer (AEPI) for NEXDOC.
If you would like to become a new AEPI in NEXDOC, you will first need to register as a client group or exporter and in addition, register as an AEPI.
Tokens
Closer to NEXDOC go live, the department will issue all registered NEXDOC users with their requested tokens. You will need to go into the online services portal and retrieve your tokens. Tokens cannot be used until your third-party software package that will communicate with NEXDOC goes live on 17 May 2021.
During this process, you may be asked for the same information more than once. This is because these requests can be processed in isolation.
Software users
The department continues to work with software providers and have advised them of the changes to key dates in relation to the rollout of NEXDOC for dairy.
It is important that you also work closely with your software provider to ensure that your system needs are met, and you are well positioned to commence using NEXDOC for dairy on 17 May 2021.
If you have any further queries, please contact the Enhanced Traceability Project via EnhancedTraceabilityProject@aff.gov.au
The information provided in this advice is current at the time of writing and is intended for use as guidance only and should not be taken as definitive or exhaustive. The Commonwealth endeavours to keep information current and accurate, however, it may be subject to change without notice. Exporters are encouraged to verify these details with their importers prior to undertaking production/exports. The Commonwealth will not accept liability for any loss resulting from reliance on information contained in this notice.