If you are a customs broker or commercial importer, you can use the Cargo Online Lodgement System to:
- lodge documents for imported cargo online, instead of using email or visiting an office
- check the status of your lodgement in real time
- request a directions reissue
- access our services at a time and place that suits you
- receive consistent and priority based processing
- retain electronic records.
For Cargo Online Lodgement System (COLS) support call
1800 900 090 or email
Launch Cargo Online Lodgement System (COLS)
Note: Requests for document assessment outside business hours are to be made using this form, prior to lodging import documents.
If you have difficulty accessing these files, visit
web accessibility for assistance.