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General inquiries

​​​​​​​​​​​​​​​​​​​​​​​The Passenger and Mail Inquiry Form will assist you in learning more about what you can and cannot bring or mail into Australia.

Report a biosecurity concern​

Freedom of Information requests​​

Suggestions, compliments and complaints

You can send all other questions, comments or feedback to us using the form below. These will automatically be directed to the appropriate area for a response.

Your inquiry

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