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General inquiries

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The Passenger and Mail Inquiry Form will assist you in learning more about what you can and cannot bring or mail into Australia.

Report a biosecurity concern​

Freedom of Information requests​​

Suggestions, compliments and complaints

You can send all other questions, comments or feedback to us using the form below. These will automatically be directed to the appropriate area for a response.

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Providing us with your contact details is optional. If you would like us to contact you about your inquiry or comments, please provide your contact details.

Privacy Statement

Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

The collection of personal information by the Department of Agriculture (the department) through this web form is for the purposes of enabling the department to contact you in relation to your inquiry and related purposes. If the relevant personal information requested in this web form is not provided by you, the department will be unable to contact you to resolve your inquiry.

Personal information may be disclosed to other Australian government agencies, persons or organisations where necessary for the above purposes, provided the disclosure is consistent with relevant laws, in particular the Privacy Act 1988 (Privacy Act). Your personal information will be used and stored in accordance with the Australian Privacy Principles.

See our Privacy Policy web page (http://www.agriculture.gov.au/about/privacy) to learn more about accessing or correcting personal information or making a complaint. Alternatively, telephone the department on +61 2 6272 3933.
 
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Call 1800 900 090 Make a general inquiry
Report a biosecurity concern
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Last reviewed:
04 Jul 2018