Task cards
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How do I submit a new lodgement?
Download
If you have difficulty accessing these files, visit
web accessibility for assistance.
How do I pay for my new lodgement?
Download
If you have difficulty accessing these files, visit
web accessibility for assistance.
How do I make an enquiry?
Download
If you have difficulty accessing these files, visit
web accessibility for assistance.
How do I add additional documents to my lodgement?
Download
If you have difficulty accessing these files, visit
web accessibility for assistance.
How do I request a direction to be reissued?
Download
If you have difficulty accessing these files, visit
web accessibility for assistance.
How do I request a reassessment?
Download
If you have difficulty accessing these files, visit
web accessibility for assistance.
How do I check my lodgement status?
Download
If you have difficulty accessing these files, visit
web accessibility for assistance.
How do I check the payment status of my lodgement?
Download
If you have difficulty accessing these files, visit
web accessibility for assistance.
Video tutorials
[expand all]
How to add documents
How to check lodgement status
How to check payment status
How to make an enquiry
How to request a direction reissue
How to to request a reassessment
How to submit a new lodgement
Additional support
If you require further assistance using COLS, please contact us on 1800 900 090 or +61 3 8318 6700 (from outside Australia) or email
COLS Transition.