42-2019 - BICON, COLS, EXDOC, MARS, PEBS and PEMS unavailable from 00:01 to 03:00 Friday 29 March 2019 (AEDT)

26 March 2019

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned outage.

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.

All clients required to use the Export Documentation (EXDOC) system during this planned outage.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned outage.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage.

All exporters of plants who require to submit inspection results or supporting plant export documentation.

Information

Due to scheduled maintenance, the systems listed below will experience three x 10 minute outages between 00:01 and 03:00 Friday 29 March 2019 (AEDT).

  • Biosecurity Import Conditions (BICON) system
  • Cargo Online Lodgement System (COLS)
  • Export Documentation System (EXDOC)
  • Maritime Arrivals Reporting System (MARS)
  • Post Entry Biosecurity System (PEBS)
  • Plant Export Management System (PEMS)

Action

Clients are advised to await the completion of this maintenance period before attempting to access these services.

Further information   

If you have any concerns or questions please contact us at Information.