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Plant Exports National Documentation Hub Information for Authorised Officers

​If you are a plant exports Authorised Officer, you need to know that the Department of Agriculture and Water Resources is setting up a single point of contact for submitting inspection records and supporting documentation— the Plant Exports National Documentation Hub. This means the majority of plant exports documentation will now be processed in Melbourne, including processing of all plant export documentation for inspections undertaken by Authorised Officers.

The national documentation hub will commence roll out across Australia in late 2013, and is scheduled for implementation in Victoria in November 2013. Other states will be rolled out over the next 6 months. More details will be available prior to each region’s roll out.

Why the change?

The national documentation hub will help improve service delivery and reduce costs to industry through nationally consistent procedures in authorising and issuing certification and other related activities.

The new documentation process

Currently documentation is issued and certified by each region, and in some cases, by regional outports. The national documentation hub will help make the documentation and certification process more efficient by:

  • expanding service delivery hours for documentation services
  • providing electronic processing and issuing of export certification, through EXDOC—the electronic export documentation system
  • managing all amendments to export certification
  • providing ongoing verification of export documentation as required to ensure compliance with certification requirements
  • issuing a single invoice for each consignment.

The diagram below shows what tasks will be performed by a client, Department of Agriculture and Water Resources Plant Exports National Documentation Hub and Authorised Officers.

The diagram below shows what tasks will be performed by a client, Department of Agriculture Plant Exports National Documentation Hub and Authorised Officers. 

Where do I send inspection documentation?

With the transition of each region to the national documentation hub, you will need to send your inspection documentation to Plant Export NDH. Please use the following format in the email subject line: RFP number, date of departure, transport mode. Attach the other relevant documents to the email, for example, treatment certificates. Inspection documentation will be processed by the national documentation hub.

Plant Exports Management System (PEMS)

PEMS is a new IT system for plant exports. It will coordinate a range of processes for exporting plants and plant products from Australia. When PEMS is rolled out, some of the processes outlined above will change. PEMS commences roll out across Australia in November 2013 and we will keep you informed of any changes as they are implemented.

More information

For more information email plant exports or contact your regional Department of Agriculture and Water Resources​ Plant Exports office.

Other format

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